What is an insurance excess and when do I have to pay it?

17 Oct 2026, 07:51
Q A Reader Asker

What is an insurance excess and when do I have to pay it?

A SureCover Team Answered by

An insurance excess is the amount you agree to pay towards a covered claim before your insurer pays the rest. For example, if your claim is approved for $3,000 and your excess is $500, the insurer may contribute $2,500, subject to the policy terms. Some policies have different excesses, such as basic, age, unlisted-driver or catastrophe excesses, and these can apply together. Check your product disclosure statement to see when an excess applies and whether choosing a higher excess could affect your premium.

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